1. Information I Collect
I collect only what is necessary to deliver services and communicate with you:
- Contact information: Name, email address, company name, and phone number provided through contact forms or scoping calls.
- Chat transcripts: Conversations with the on-site chat assistant, used for lead qualification and service improvement.
- Engagement data: Project-related information shared during active engagements (governed by NDA and SOW).
2. How I Use Your Information
- To respond to inquiries and schedule scoping calls.
- To deliver contracted services.
- To communicate project updates and deliverables.
- To improve services based on anonymized, aggregated interaction data.
I do not use your information for advertising, profiling, or any purpose unrelated to service delivery.
3. Data Sharing
I do not sell, rent, or share your personal information with third parties. The only exceptions:
- When required by law or valid legal process.
- With your explicit written consent.
- With service providers essential to operations (e.g., email hosting), bound by equivalent confidentiality obligations.
4. Data Retention
- Chat transcripts: Deleted after 90 days unless an engagement begins.
- Contact information: Retained for the duration of the business relationship and 12 months thereafter.
- Engagement data: Retained per the terms of the applicable SOW and NDA.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal data I hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, email me. I will respond within 30 days.
6. Security
I implement reasonable technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews.
7. Cookies
This website uses only essential cookies for basic site functionality. No tracking cookies, analytics pixels, or third-party advertising scripts.